Refund Policy

Thank you for dining with SoftValley. If you are not entirely satisfied with your purchase, we're here to help. Our Refund Policy is designed to ensure that you have a pleasurable experience with us, even if things don't go as planned.

Returns

You have the right to return your order within 30 minutes of purchase for a full refund, provided that the food items have not been consumed substantially. To be eligible for a return, your item must be in the same condition that you received it, uneaten, and contained within its original packaging.

Refunds

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection